Terms & conditions

Hand-Crafted Items

While every care is taken to ensure that this website is updated daily, hand-crafted items are one-of-a-kind and once they're sold, they're gone
I will always try to offer an alternative hand-crafted item made to the same high standards, and indeed made to order if required

Supply

Orders are usually despatched within 3 days. Should there be a delay you will be notified within 48 hours of receipt of the order and given the opportunity to cancel your order.

Stock

Any payment for items not in stock, and not expected within 7 days, will be refunded before despatch of goods

Returns & Non-Receipt

Please contact us within 14 days of notice of despatch concerning any claims for returns or non-receipt of items.
Your order details will no longer be available after 14 days (see privacy policy) and therefore no claims can be processed, or refunds issued, after this period of time

Guarantee

In the unlikely event that you are unhappy with your goods, please return them, unopened and unused, stating the reason for return. A full refund will be given on receipt of the returned goods

Complaints

If you have a complaint about the service or goods please email using the contact page. We will endeavour to reply to any complaint received within 24 hours.

Liability

Rat catcher's Pagan Shop & Rat Catcher Bandanas shall accept no liability for personal injury or negative consequence of use and/or misuse of goods sold.

Errors & Omissions Excepted

Rat Catcher's Pagan Shop reserves the right to cancel a transaction should there have been an error or omission in the price, description or image used for a product.

Acceptance of Terms

By ordering goods from Rat Catcher's Pagan Shop you are consenting to our terms and conditions as listed above. Both buyer and vendor (ourselves) shall be bound by English law regarding distance selling regulations.

If you can't see it on the site, email me and I will do my best to help

Rat Catcher's Pagan Shop and Rat Catcher's Bandanas are the two outlets of Rat Catcher's Stash. The proprietor reserves the right to alter the terms and conditions without prior notice.  

All design, images & text are the property of S Scott ~ Copyright © 1999 [Rat Catcher's Stash]. All rights reserved.
Revised: December 05, 2007

Any unauthorised user of the material on this site can &
may be prosecuted

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Any unauthorised user of the material on this site can &
may be prosecuted

Privacy Statement

1. Children: This website is an on-line store that needs to collect a certain amount of personal information to process orders. As such, we ask that no under 18's use the shop. The proprietor asks that parents/guardians are aware of the laws concerning privacy of minors and would they please ensure that any details entered on the site are those of an adult.

2. Information we collect: The personal information we collect is used for order processing only. As soon as an order is successfully processed, or after 14 days of notice of despatch, your personal details will be erased from the database.

3. Our use of your information: Your personal information is used solely for the processing of your order and nothing else.

4. Sharing of information: We do not share your personal information with any third party. Should you choose to pay via Paypal there is no mutual disclosure of information between ourselves and Paypal other than your shipping address. No customer's financial information is held by Rat Catcher's Stash, this includes credit/debit card details which are held by Paypal on a secure server and are not divulged to ourselves as the merchant.

Disclosure of information: Unless required by law enforcement agencies your personal details will not be released to a third party under any circumstances.  14 days after date of despatch we will no longer hold any of your personal information, including order details so please read the terms and conditions returns & non-receipt section carefully.